Privacy Policy

1. Introduction

UKAI ("we", "our", "us") is a personal knowledge base service operated by Ultra Knowledge. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

Account Information: We use Supabase for authentication. When you sign up, we collect your email address and securely store your authentication credentials via Supabase Auth.

Knowledge Data: Content you add to your knowledge base (documents, notes, extractions) is stored using Graphiti and Neo4j as the underlying knowledge graph database. This data belongs to you.

AI API Keys (BYOK): UKAI operates on a Bring Your Own Key (BYOK) model. Your AI provider API keys (e.g. OpenAI, Anthropic) are stored encrypted and are only used to make API calls on your behalf. We never share your keys with third parties.

Usage Data: We may collect basic usage analytics such as page views and feature usage to improve the service.

3. How We Use Your Information

• To provide and maintain the UKAI service
• To authenticate your identity
• To process your knowledge data and generate AI-powered insights
• To improve and develop new features
• To communicate service updates

4. Data Storage & Security

Your data is stored on secure servers. Authentication is handled by Supabase with industry-standard security practices. Knowledge graph data is stored in Neo4j. We use encryption in transit (TLS) and at rest where applicable.

5. Data Sharing

We do not sell your personal data. We may share data only with:

• Infrastructure providers necessary to operate the service (Supabase, hosting providers)
• AI providers when you initiate AI features (using your own API keys)
• Law enforcement when required by law

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can export your knowledge base data and delete your account.

7. Contact

For privacy-related inquiries, contact us at privacy@ultraknowledge.ai.